Dr. Carey D. Andrew-Jaja of Magee Womens Hospital in Pittsburgh, PA shows us what it’s like to be seen as a unique and special person by the physician helping you enter this wonderful world. Watch how the physician (and the baby’s parents) attunes, wonders, follows, and holds. Magnificent!
We are warmed by this beautiful nurse’s way of being. She is seeing every patient as a person.
“You just go along with the patient,” Cheung says. “If they’re in pain, I try to see if I can address that problem. Then I keep going back to the patient. When I say I’m coming back in an hour, I will come back in an hour. And they expect to see me.” That builds respect and trust, she says. “If a patient trusts you, you can help them solve some of their problems.”
To read this inspiring article, click here.
This is a beautiful response to all who say, “But we already do this” or “I don’t have time.” Thank you, each one of you, who see your patient not as a broken body but as a full human being who needs you. Thank you for your knowledge and understanding about what it means to be wounded on the inside as well as the outside. Thank you, all of you, who are the nurse in this story.
With appreciation to Hearts in Healthcare for sharing this clip.
This therapeutic sighting came from a friend and colleague, Mary Del Guidice. Mary sent this story out to her entire nursing staff as a source of inspiration and confirmation of the sacred nature of caring for others.
My dad is in a hospital in New Jersey, and I went to visit with him. When I arrived he was just returning from a stress test, EEG, and MRI. My twin sister, Marjorie, was with him and had travelled with him to each test.
After saying hello and getting settled, my sister began to share the experience of the morning. She described the experience of my father’s care as he was moved from one testing area to another as “Being Held”…….can’t make that up….I know we are twins and share thoughts, but I have not shared the term….“Holding” with her.
She described how the transport team was so very engaging and never left my dad until they were sure that the next person had greeted him and was taking care of him. She said it was like handing off a football…..he was never dropped; they held him close and didn’t let go until the next person had him in their hands.
As my sister shared the experience I could tell that she was deeply impacted by the care and concern she experienced.
We all have our turns on the other side of the bed as patients or family members. Last night I left the hospital knowing that my dad would be “held” through the night.
The sacred work we have undertaken to enculturate our organization utilizing the framework of Relationship Based Care is so important.
“Just as it would never be thought acceptable that a clinician would fail to be technically proficient, it can never be thought acceptable that a clinician be permitted to lack relational proficiency.”
—Koloroutis and Trout in See Me as a Person
Mary Del Guidice, MSN, BS, RN, CENP
Chief Nursing Officer, Pennsylvania Hospital
Please take a moment to read a beautiful story about the importance of seeing patients as people. We see time and time again that the gifts that we as caregivers get from taking the time to know the people who come to see us are inestimable.
Canadian palliative care experts increase empathy in caregivers by instructing them to ask one simple question—what they call the PDQ, or Patient Dignity Question—that helps them see each patient as a unique individual. Clearly it’s an idea whose time has come: Knowing who our patients are as people is fundamental to our ability to care for them…as people.
Enjoy this beautiful article:
We think this obvious innovation to decrease noise and disruption for patients needs to be front page news! Read this posting if your patients and you are experiencing “alarm fatigue.”
The specialists at Making Hospitals Quiet have begun working with the Ministry of Health in Singapore to improve sound quality in their hospitals. Work began in June 2013 with audits of the first 3 hospitals, KK Women’s and Children’s Hospital, the National Eye Center and the National Cancer Center. Read entire article.
Photographer Rick Guidotti’s life has been all about beauty and the power of images. He spent years as a fashion photographer in Milan, Paris, and New York. But 15 years ago, after photographing a woman with albinism, Guidotti researched more about the condition and was shocked by the images he saw in medical textbooks of the sad, downtrodden people with albinism. Those pictures changed his life, and ever since that day Guidotti has devoted his talent to photographing people with genetic anomalies. He presents in medical schools and says, “Put the humanity in medicine. It is not what you are treating, it is who you are treating. I dare you to see beauty. Once you see it, it is extraordinary …” And, I would say, once we learn to look for and see beauty rather than difference, we are forever changed. Thank you to Rick Guidotti for his magnificent vision and transformative work.
The woman in the picture below is Christina–just one of the beautiful people Guidotti has photographed over the years. Click on her image to go to an article and video on the extraordinary work Guidotti is doing.
I received an e-letter from the Fetzer Institute today that began with this wonderful quote and comment.
Humility is throwing oneself away in complete concentration on something or someone else. ~ Madeline L’Engle
Each day can bring new and wonderfully humbling opportunities to learn from others. We are reminded that it is often as important to weave love into how we do things as it is to incorporate it into what we do.
I encourage you to become familiar with their website — I know their videotapes and commentaries will inspire.The mission of the institute is to “engage with people around the world to foster awareness of the power of love and forgiveness in our global community.”